Refund policy

What is your return, refund, or exchange policy?

100% Satisfaction Guaranteed

At Omniseed, we stand behind our products and our quality standards. We want you to absolutely love what you receive. If you are unsatisfied with a product you purchased directly from omniseed.co or from one of our authorized sellers, we will gladly offer a replacement or refund within 30 days of the original purchase date.

To ensure you get to experience the best of Omniseed, purchases made directly from omniseed.co qualify for either a full refund or a replacement. For purchases made through our authorized retail partners, we are delighted to offer a replacement to make things right.

How to Submit a Request

To request a refund or replacement under our Satisfaction Guarantee, please email us at support@omniseed.co and include the following information:

  • Your full name

  • Place of purchase

  • Order number (if purchased directly from omniseed.co)

  • Proof of purchase (if purchased from an authorized retail seller)

  • The specific reason for your refund or replacement request

Your request must be submitted within 30 days of the original purchase date.

What to Expect Next

  1. Review: Once your request is received, a member of our Customer Care team will review it and follow up with you.

  2. Hold onto your product: Please do not discard the product just yet, as we may request that it be returned to us for quality review.

  3. Processing: If your request is approved, your refund will be automatically issued back to your original form of payment within 3 to 5 business days.

Omniseed reserves the right to verify information, require proof of purchase, and deny guarantee requests at its discretion in cases of suspected fraud or abuse of the program.

Order Cancellations & Modifications

To ensure fast shipping, orders placed through omniseed.co are processed and packed immediately. Because of this automated fulfillment system, we are unable to cancel or modify orders once they have been processed.

Product Exchanges

Because Omniseed products are consumable food/nutrition items, we cannot accept physical exchanges for health and safety reasons. If you ordered the wrong item, please reach out to us so we can help find a solution.

Need Help? Contact Customer Care

Our Customer Care team is available Monday through Saturday. If you have any questions, or if you are unsure whether a specific seller is authorized, please don't hesitate to reach out: